Frequently Asked Questions

The Beginning of a new asset class

Most of the paintings and artworks showcased on Artiez Online Art Gallery come with authenticity certificates. Details on whether the painting of your choice is certified or not is given in description pof each artwork. Certificate of authenticity is signed by the artist.<br>

Buying artworks online on Artiez is easy. Just click on the shop now and add to cart button. Give your shipping and billing address and place the order. Our extremely secured and reliable PayFort (an Amazon company) payment gateway allows you to pay using Visa and MasterCard credit/debit card in USD / AED.&nbsp;<br><div><br></div><div>Further, artiez.me is a Trusted Site. We care for our patrons hence we have invested in additional security features as well. It has earned the McAfee SECURE certification, so can rest assured.<br></div>

Yes, our services are available worldwide. You can buy paintings online from anywhere and delivery charges will be added to the actual cost if applicable.<br>

<div>Our paintings and artworks are shipped free in UAE. All selected items will be delivered within 5 days of purchase through FedEx.&nbsp;</div><div><br></div><div>For worldwide shipping, USD 52 will be charged and the paintings will be rolled and shipped within 10 days.</div><div><br></div><div>NOTE: not all paintings and artwork are eligible for worldwide shipping. Please look at product description for details.</div>

Return of painting(s) or product(s) will be accepted with-in 7 days of delivery, subject to the following conditions.&nbsp;<div><br><div>1-The painting(s) or products delivered are damaged.&nbsp;<br></div><div><br></div><div>2-The painting(s) or product(s) delivered are not as displayed on www.artiez.me.</div><div>&nbsp;<br></div><div>3-The painting(s) or product(s) delivered are not as per specifications mentioned on www.artiez.me.<br></div><div><br></div><div>4-Free pick-up for return of painting(s) or product(s) will be arranged in such cases.&nbsp;<br></div><div><br></div><div>5-Refunds will be processed as per the Refund Policy given below.&nbsp;<br></div></div>